{"id":1082,"date":"2026-04-07T19:35:47","date_gmt":"2026-04-07T19:35:47","guid":{"rendered":"https:\/\/sinrodeosnews.com\/?p=1082"},"modified":"2026-04-07T19:35:50","modified_gmt":"2026-04-07T19:35:50","slug":"dgm-responde-efectivamente-mas-de-120-mil-solicitudes-de-usuarios-en-el-2026-2","status":"publish","type":"post","link":"https:\/\/sinrodeosnews.com\/?p=1082","title":{"rendered":"DGM responde efectivamente m\u00e1s de 120 mil solicitudes de Usuarios en el 2026"},"content":{"rendered":"\n

SANTO DOMINGO.- La Direcci\u00f3n General de Migraci\u00f3n (DGM) atendi\u00f3 efectivamente a un total de 120,275 personas durante el primer trimestre del a\u00f1o 2026, de las cuales 37,875 corresponden a solicitudes de usuarios a trav\u00e9s de su Call Center, resultados que reflejan el fortalecimiento de los servicios que brinda a trav\u00e9s de sus canales presenciales y digitales, as\u00ed como el compromiso con una atenci\u00f3n eficiente, accesible y centrada en la ciudadan\u00eda.<\/p>\n\n\n\n

Este volumen de interacciones consolida la capacidad operativa de la instituci\u00f3n para dar respuesta oportuna, mediante m\u00faltiples v\u00edas que incluyen la atenci\u00f3n telef\u00f3nica, la orientaci\u00f3n presencial, consultas digitales y gesti\u00f3n de requerimientos en el pa\u00eds y desde cualquier lugar del mundo.<\/p>\n\n\n\n

Durante el mes de marzo se registraron 43,305 asistencias, de las cuales 12,319 de hicieron a trav\u00e9s de llamadas del Call Center, alcanzando un nivel de respuesta del 99%. Durante este periodo de igual manera se dieron orientaciones de informaci\u00f3n general (5,448), consultas de estatus v\u00eda p\u00e1gina web (4,548), asistencias relacionadas con requisitos (3,693); adem\u00e1s, se gestionaron 6,600 entregas de tickets de turnos y se aplicaron 1,909 encuestas de satisfacci\u00f3n.<\/p>\n\n\n\n

De igual forma, se realizaron 948 asistencias de recuperaci\u00f3n de perfil y se canalizaron solicitudes a trav\u00e9s de diversos medios, incluyendo el buz\u00f3n de quejas, sugerencias y denuncias, as\u00ed como la atenci\u00f3n v\u00eda correo electr\u00f3nico \u00f3 a trav\u00e9s del Foro institucional. Estos resultados reflejan el compromiso de la DGM, con la mejora continua, la transparencia y la prestaci\u00f3n de un servicio cada vez m\u00e1s eficiente y cercano con la ciudadan\u00eda.<\/p>\n\n\n\n

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SANTO DOMINGO.- La Direcci\u00f3n General de Migraci\u00f3n (DGM) atendi\u00f3 efectivamente a un total de 120,275 personas durante el primer trimestre del a\u00f1o 2026, de las cuales 37,875 corresponden a solicitudes de usuarios a trav\u00e9s de su Call Center, resultados que reflejan el fortalecimiento de los servicios que brinda a trav\u00e9s de sus canales presenciales y […]<\/p>\n","protected":false},"author":4,"featured_media":1085,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-1082","post","type-post","status-publish","format-standard","has-post-thumbnail","category-nacionales"],"yoast_head":"\nDGM responde efectivamente m\u00e1s de 120 mil solicitudes de Usuarios en el 2026 - SINRODEOSNEWS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinrodeosnews.com\/?p=1082\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DGM responde efectivamente m\u00e1s de 120 mil solicitudes de Usuarios en el 2026 - 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